Vietnam Airlines launched online check-in services for passengers departing from Pleiku Airport (Gia Lai province) on May 31 and plans to offer the services at Phu Cat Airport (Binh Dinh province) from June 8, raising the number of airports where its self-services are available to 16.
Vietnam Airlines' online check-in counters. (Photo: VNA)
The national flag carrier is seeking to provide online check-in services at all domestic airports where it operates flights to/from as part of an effort to promote itself as a digital airline and improve customers’ experiences and convenience.
To save time and avoid long queues at airports, those flying with Vietnam Airlines can self check-in for their flights using either the carrier’s website (www.vietnamairlines.com) or mobile app 1-24 hours prior to departure.
About 55 percent of passengers opt for the self-services at major airports like Noi Bai, Tan Son Nhat and Da Nang, according to Vietnam Airlines. The figure is over 30 percent at small airports.
