Ha Noi-based Noi Bai International Airport achieved a remarkable 11th position among the world's top-tier airports for queue management, securing the 5th spot in the Asian region, according to Casago.com.
Ha Noi-based Noi Bai International Airport
The results of the study were based on passenger reviews collated and analyzed from airlinequality.com, where travelers can rate airport queueing times from one to five stars.
With 66.33 percent rating it four to five stars, Noi Bai International Airport's recognition is a testament to the concerted efforts undertaken to enhance the passenger experience.
By minimizing queueing times and streamlining procedures, the airport has succeeded in contributing to the overall satisfaction of travelers passing through its terminals.
Noi Bai International Airport's achievement in this regard underscores its dedication to providing a world-class travel experience and positions it as a key player in Viet Nam's growing aviation sector.
Noi Bai currently has two passenger terminals with a capacity of 25 million passengers per year each; and a cargo terminal of 400,000 tons per year.
The number of passenger transportation during 2010-2019 expanded by an average of 13 percent and 14.5 percent for cargo transportation.
In 2019, before the COVID-19 pandemic, the airport handled 29 million passengers and 695,000 tons of goods.
The annual capacity of Noi Bai International Airport will increase to 80-100 million passengers by 2050 as part of an expansion plan agreed by the Civil Aviation Authority of Viet Nam (CAAV)./.
Thuy Dung
