In order to enhence image promotion, improve service quality, and bring good impressions to tourists, over the past time, the Management Board of Nui Sam National Tourist Area has implemented many measures to enhance support in order to assist visitors when visiting here.
In order to build a friendly, prestigious and professional tourist area, the Management Board of Nui Sam National Tourist Area sets the goal of innovating and promoting support for tourists, thereby concretizing information about tourism activities through many new solutions, promoting efficiency, receiving the support of many tourists.
When buying tickets to visit Nui Sam National Tourist Area, visitors are supported by the Management Board for free with services including: parking, moving to attractions by tram, team of narrators, providing tourist guide leaflets… In which, the unique feature that tourists easily encounter when coming to Sam mountain is the electric car.
In order to meet the needs and create favorable conditions for tourists when visiting Sam mountain, the Management Board has built domestic sightseeing routes by tram, accompanied by guides. Visitors can choose fixed sightseeing tram routes to experience the unique features of Chau Doc according to their needs. The advantage of sightseeing by tram is that it is environmentally friendly, does not make noise, and brings a sense of safety and comfort to users.
The Management Board of Nui Sam National Tourist Area has implemented the model of Information and Support Point for tourists, located in the campus of Lady Xu Temple. This is a place to provide information and guide tourists to use services when visiting Sam mountain, advise on attractions, accommodation, food, shopping... At the same time, this place also receives visitors' complaints about the operation of the resort, the service style of the staff, security and order, environmental sanitation, etc.
At the same time, tourist information posts are installed so that visitors can directly look up information about Sam mountain tourism at all times. Here, just use the phone to scan the QR code on the tower, visitors can find out the necessary information. This model not only brings convenience to tourists when coming to Sam Mountain, but also contributes to promoting the application of technology platforms to the oriented tourism field that An Giang province is implementing.
In general, in the past time, the Management Board of Nui Sam National Tourist Area has renewed the form and improved the quality in activities of promoting, guiding and serving tourists. The forms of tourist support that the resort is implementing has contributed to laying the initial foundation for the process of building a sustainable tourism environment, promoting the development of local tourism./.
Yen Luong - Translated by Kim Ngan
