Smart tourism is part of a smart urban area. Information technology and communications are used to set up tourism ecology and the trilateral interaction between tourists, local authorities and businesses, towards high quality tourism.
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| Hoi An ancient town, one of the most attractive destinations in Quang Nam. |
Smart tourism can help better tourism management and ensure public order. It also provides authorities with exact information about tourism so that there will be exact predictions and decisions.
At the same time, smart tourism will improve tourists’ experience and help them get information quickly, towards a safe and friendly tourism environment.
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| Vinpearl Nam Hoi An, a new tourism product in Quang Nam. |
Smart tourism with its tourism portal, digital maps, smart applications on mobile devices, social network analysis… can facilitate tourists’ journey and tourism managers’ work. At present, smart tourism has been applied in Ninh Binh, Da Lat, Phu Quoc.
In Quang Nam, the model of smart tourism was approved. The Department of Information and Communications was appointed to make a detail plan for this model within September 2018